IS GEN Z REALLY THAT BAD? AN ASSESSMENT OF THEIR ORGANIZATIONAL COMMITMENT

Bilian Lin, Massry School of Business, State University of New York at Albany, U.S.A.
Raymond K. Van Ness, Massry School of Business, State University of New York at Albany, U.S.A.
Rashmi Assudani, School of Business at Siena College, U.S.A.
Daniel Robeson, Stack Center for Innovation and Entrepreneurship at Siena College, U.S.A.

Published in

JOURNAL OF ACADEMY OF BUSINESS AND ECONOMICS
Volume 24, Issue 4, p55-75, December 2024

ABSTRACT

Generation Z has been considered the text-addicted generation, and more interested in social media than in work commitment. This study investigates the myths versus the realities. With Generation Z (Gen Z) rapidly entering the workforce in recent years, understanding their organizational commitment is crucial for effective management and retention strategies. Based on Generational Cohort Theory to compare Gen Z with the previous cohorts, this study examines how core self-evaluation (CSE) and career/work values influence Gen Z's normative commitment. Data were collected from 384 respondents in the U.S., measuring organizational commitment, CSE, and career values in a two-waved survey. Our findings reflect that CSE positively related to normative commitment in general, while the effect is weaker in Gen Z group than in the non-Gen Z group. Career values also show generational differences as Gen Z's career value has a weaker positive impact on normative commitment. This study sheds light on how organizations tailor their strategies to fulfill the unique needs of Gen Z, fostering a more engaged and committed workforce.

Keywords

Generation Z, Generational Cohort Theory, Organizational Commitment, Normative Commitment, Core Self-Evaluation, Career Value


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