KNOWLEDGE SHARING INTENTION: THE ROLE OF ORGANIZATIONAL CLIMATE AND PERSONAL MOTIVATION IN AN INTEGRATED FRAMEWORK OF THEORY OF PLANNED BEHAVIOR AND TECHNOLOGY ACCEPTANCE MODEL

Karin Boonlertvanich, Burapha University, Thailand

Published in

EUROPEAN JOURNAL OF BUSINESS RESEARCH
Volume 14, Issue 3, p63-80, October 2014

ABSTRACT

Knowledge sharing has emerged as one of the most important factors leading to sustainable growth of a company. Although several prior researches have focused on factors that impact the intention to share knowledge, there are limited empirical works which simultaneously integrate the social-psychological factors with technological factors that foster employees to share knowledge. Theory of planned behavior and the Technology Acceptance Model are unified together to jointly predict knowledge sharing intention. This study also examined the direct and indirect impacts from organizational climate and personal motivations into the overall integrated framework. The results indicated that organizational climate has highest total effect on knowledge sharing intention, followed by subjective norms, personal motivations and attitude toward knowledge sharing. Despite of their statistically significance, the impacts from IT implementation such as attitude of IT usage toward knowledge sharing, perceived ease of use and perceived usefulness have smaller effects compared to other factors. . These results can then be used to prioritize and develop proper organizational environment in achieving more effective knowledge sharing.

Keywords

knowledge sharing, attitude toward knowledge sharing, attitude of IT usage, organizational climates, knowledge management, theory of planned behavior, technology acceptance model


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