EVALUATION AND MONITORING: PROBLEMATIC ROLES IN STUDYING INNOVATION

Alberto Crescentini, University of Applied Sciences and Arts of Southern Switzerland – Department of Formation and Education, Switzerland
Luciana Castelli, University of Applied Sciences and Arts of Southern Switzerland – Department of Formation and Education, Switzerland
Serena Ragazzi, University of Applied Sciences and Arts of Southern Switzerland – Department of Formation and Education, Switzerland
Serena Cubico, Università di Verona, Dipartimento di Economia Aziendale, Italy
Giuseppe Favretto, Università di Verona, Dipartimento di Economia Aziendale, Italy
Published in

 EUROPEAN JOURNAL OF BUSINESS RESEARCH
Volume 14, Issue 2, p51-56, June 2014

ABSTRACT

In Ticino, the Italian speaking canton of Switzerland, in past years a reform of the secondary school system has been implemented. This reform originates from some preliminary reflection started during the ‘90ies. During the academic year 2004/2005 started the first visible transformation in school. Using a multi-focus research design a study on this process of change has been conducted during the years 2006 - 2012. This project has several aims: define a theoretical framework to study future innovations; give some feedback to stakeholders; implement a monitoring process. Different sources of information have been used: public documents; interviews to stakeholders; four case studies and data from a questionnaire administered to the teachers. This paper is mainly devoted to explore the theoretical implication and to make a general reflection on evaluation and monitoring processes. This research process has been used to reflect on the different role of researchers in evaluation and monitoring processes. The data collected make possible to validate and up-date the initial theoretical framework based mainly on the work of Fullan (1993, 1998, 1999, 2000, 2001, 2003) and Huberman & Miles (1984), to demonstrate that in an organizational change the energy spent in the consolidation phase need to be proportional to the depth of the changes.

Keywords

Innovation, reform, implementation, change, content analysis, data triangulation.


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